Privacy Policy
Effective Date: [11/08/2025]
Softball Nation Recruiting, LLC (“we,” “our,” “us”) operates the website thesoftballnation.com and the Softball Nation Recruiting mobile application (the “App”). This Privacy Policy explains how we collect, use, protect, and share information when you use our website or mobile app.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”
1. Information We Collect
Personal Information: When you register for events, sign up for newsletters, or contact us, we may collect your name, email address, phone number, mailing address, date of birth, and payment details.
Athlete Information: If you or your child register for camps or showcases, we may collect athletic information such as position, graduation year, statistics, and video links.
Non-Personal Information: We automatically collect technical data such as IP address, browser type, operating system, referring pages, and site usage patterns through cookies and analytics tools.
We collect the following information from athletes, users, and coaches for the purpose of college recruiting, communication, athlete evaluation, and account creation:
Information You Provide
Name
Graduation Year
Primary Position & Secondary Position
High School, Club Team, or Athletic Organization
Location (City/State)
Email Address & Phone Number
Athlete Profiles and Recruitment Information
Video links, statistics, or optional performance data
Contact preferences
Information Collected Through the App
NFC wristband ID data (if used)
Athlete profile scanned by coaches/recruiters
Recruiter notes, tags, or evaluations
Device type and basic app analytics
IP address and general location for security and performance
Automatically Collected Information
We may automatically collect:
Device information
Browser type
Usage data and app interaction
Crash logs
Cookies (website only)
These are used for app performance, analytics, and security.
2. How We Use Your Information
- Register athletes for camps, showcases, and events.
- Communicate with you about schedules, updates, and promotions.
- Process payments securely.
- Improve our website, services, and user experience.
- Comply with legal obligations.
We use the information we collect for the following purposes:
To create and manage athlete profiles
To allow college coaches and recruiters to discover, evaluate, and contact prospective student-athletes
To support communication between athletes and college programs (email or phone)
To allow coaches to save, sort, and review athlete information
To provide recruiting tools and college identification features
To improve app performance and user experience
To prevent fraud, abuse, and unauthorized access
To process event registrations, payments, or ID verification (Stripe)
3. Sharing of Information
- College Coaches & Recruiting Partners: Athlete information may be shared with verified college coaches and recruiting organizations as part of showcase events.
- Service Providers: Third-party vendors who help us operate the Site, process payments, or deliver services (e.g., payment processors, email providers, analytics).
- Legal Requirements: If required by law, regulation, or valid legal process, or to protect the rights, property, or safety of Softball Nation, our users, or the public.
We may share user information in the following ways:
With College Coaches & Recruiters
Athlete information is intentionally shared with verified college coaches and recruiters for recruiting purposes. This includes:
Name
Graduation year
Team
Position
Metrics or performance info
Contact information
Location
Profile details
This is core to the function of the App.
With Service Providers
We use trusted third-party services for:
Data storage (AWS)
Payment processing (Stripe)
App analytics
Email hosting
Crash reporting
These partners have access only to the data required for their services.
Legal Requirements
We may disclose information if required to comply with laws or protect user safety.
4. Cookies & Tracking
Our Site uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can adjust your browser settings to block or delete cookies, but some Site features may not function correctly if you do so.
5. Data Storage & Security
Your data is stored securely using reputable providers such as:
Amazon Web Services (AWS)
Encrypted databases
Secure login and authentication measures
We take reasonable steps to protect your information; however, no internet or app service is 100% secure.
We retain athlete and recruiter data only as long as needed for legitimate recruiting purposes.
Users may request:
Account deletion
Profile deletion
Data correction
To request removal, email:
📧 support@thesoftballnation.com
Upon request, we will delete user data within a reasonable timeframe.
6. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If we discover such information, we will delete it promptly.
The App is not intended for children under 13.
Athletes must be 13 or older or have parental/guardian permission to create a profile.
We do not knowingly collect personal information from children under 13.
7. Your Rights & Choices
- Access, update, or delete your personal information.
- Opt out of promotional emails (unsubscribe links are provided).
- Request limitations on the sharing of your information.
Depending on your location, you may have rights to:
Access the data we hold
Correction of inaccurate data
Request deletion
Opt-out of email communication
Limit who sees your recruiting information
California users receive additional rights under CCPA/CalOPPA.
8. Third-Party Links
The App and website may contain links to external websites (e.g., YouTube, social media).
We are not responsible for their privacy practices.
9. App Store & Google Play Requirements
This Privacy Policy meets:
✔ Apple App Store Review Guidelines
✔ Google Play Data Safety requirements
✔ COPPA/CCPA requirements
✔ GDPR-friendly standards
The policy explains:
What data is collected
How data is used
Whether data is shared
Data deletion method
Sensitive and identifying information handling
Contact information for users
10. Contact Us
Softball Nation
Softball Nation Recruiting, LLC
Dubuque, Iowa
Email: support@thesoftballnation.com
Website: https://thesoftballnation.com